All
FAQ
Announcements
Product documents
Event Contracts FAQ
What Are Event Contracts? Event contracts are a derivative product launched by OKX. Each contract is defined using natural language to describe a specific event, and user payouts are determined by the final outcome of that event. Each event contract pair represents a contract with a potential payout of 1 USDT. Users simply assess the likely outcome and select a direction, then purchase contract shares in the corresponding direction.Published on Apr 16, 2026Updated on Jun 2, 2026OKX Learn to Earn: BTC halving 2024 event rules
The total prize pool is 0.2 BTC for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on Mar 26, 2024Updated on May 29, 20266,677How do I find the token unlocks feature?
Track the unlock progress to set your strategy accordingly Risk management: unlock events can affect liquidity and price fluctuations, making it crucial to stay updated with the upcoming unlock events and access unlock schedules.Published on Mar 4, 2025Updated on May 29, 202615Tokenized stocks FAQ
Corporate events may affect token pricing or result in temporary trading pauses. These events include: Dividends Stock splits Mergers Earnings announcements Handling of these events varies by provider. Some providers may automatically reinvest dividends, while others may have different methods of handling such corporate actions. You can refer to Ondo's official documentation for more details. 11.What are the tips for trading tokenized stocks?Published on Feb 2, 2026Updated on Jun 2, 20269Trading Signal Bot FAQs
Check your alerts log on TradingView Open the details of your Signal bots and check Events history to see if the alert on TradingView has been triggered. Refresh this page and look for any logged events that occurred around the same time as the message trigger. Select details of the signal bot If there's no corresponding record on your Events history, verify Alert Configuration on TradingView: Webhook URL: Confirm that you've correctly input the Webhook URL in your alert settings.Published on Oct 9, 2023Updated on May 29, 2026137McLaren Race Rewind Singapore Winners
Those who attend the event and download the OKX Wallet are eligible to claim the Singapore GP digital collectible. This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.Published on Sep 18, 2024Updated on May 29, 202613Understanding OKX's Security Fund
OKX is not an insurer, and the Security Fund does not cover losses arising from a user's individual trading decisions, security breaches, or unexpected market events. Users are always solely responsible for their own risk management.2. No Guarantee of Individual Benefit There is no guarantee, explicit or implied, that the Security Fund will be used to compensate or benefit any specific user or transaction in the event of a loss.Published on Mar 25, 2026Updated on May 29, 20264Pay wallet auto top-up FAQ
It's event-driven — it only triggers when your Pay balance falls below your configured threshold. It doesn't run on a fixed time schedule. Enable your auto top-up feature via the Balance details page from the Pay option.Published on May 14, 2026Updated on Jun 5, 20263How do I supercharge my trading with Alertatron's automated solutions?
Detailed data: separate log, event history, and individual PnL data are available for each client. Aggregated PnL data is available for the entire group. Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX?Published on Mar 28, 2024Updated on May 29, 20261OKX x McLaren NFT Sweepstakes Terms & Conditions
In the event either party is required to seek and obtains an order compelling arbitration, the prevailing party is entitled to seek their reasonable attorneys’ fees and costs incurred with procuring the Order.Published on Apr 25, 2024Updated on May 29, 2026607Common scam tactics
Fake bonus events The user reported being scammed via a fraudulent interaction on Facebook. The scammer promised a reward in exchange for entering a gift code. Trusting the offer, the user entered the code, only to discover their account balance of 208U was drained. An investigation revealed that after the user deposited 208U, the funds were transferred to a trading account, converted to ETH, and sent as a "gift" to the scammer wallet under the pretense of a fake "bonus event."Published on Sep 28, 2023Updated on May 29, 20262,720World Cup VIP Exclusive Gift Set FAQ
Estimated delivery time: Gift sets will be shipped within 1 month after the event ends on March 31, 2026. Delivery times may vary depending on merchandise production schedules and logistics conditions.FAQHow do I choose the size of my merch t-shirt? You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch.Published on Dec 19, 2025Updated on Jun 4, 2026321OKX EEA Beginner's Guide
In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards.Published on Jun 30, 2025Updated on May 29, 202618OKX Beginner's Guide
In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Published on Mar 20, 2023Updated on May 29, 20261,745Why is my deposit/withdrawal suspended?
Crypto issued through an event (Deposit/withdrawal not available) The rewarded cryptocurrency which is issued through an event is currently untradable on our platform. If I encounter this situation, what should I do? Please check here to withdraw your untradable assets.Project's node connection difficulty (Deposit/withdrawal suspension) Due to maintenance of the nodes in the project's network, deposits and withdrawals have been suspended.Published on Aug 31, 2023Updated on May 29, 20261,048