FAQ
Account management and security
- What's OKX Security Assistant?Published on 15 Jan 2026Updated on 29 May 202659
- How do I check on updates to my support ticket?Published on 17 Oct 2025Updated on 29 May 202662
- How do I navigate to and customize notification settings?Published on 8 Oct 2025Updated on 29 May 202618
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 29 May 202652
- OKX Beginner's GuidePublished on 22 Aug 2025Updated on 29 May 20262
- How do I add my emergency contact?Published on 24 July 2025Updated on 29 May 2026293
- How do I obtain an ASIC Extract?Published on 2 July 2025Updated on 29 May 20261
- How do I open an SMSF account on OKX?Published on 2 July 2025Updated on 29 May 2026
- Self-Managed Super Fund (SMSF) FAQPublished on 2 July 2025Updated on 29 May 2026
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 29 May 2026202
- Passkey FAQPublished on 19 Mar 2025Updated on 29 May 2026132
- How do I create passkeys? (web)Published on 19 Jan 2025Updated on 29 May 20262
- How do I transfer/deposit crypto with my sub-accounts?Published on 14 Jan 2025Updated on 29 May 2026
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 29 May 202619,385
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 29 May 202678
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